HamlinRowShop

Personalized Gifts & Keepsakes

Rock Hill, South Carolina
|
| 87,366 Sales | 5 out of 5 stars 5 out of 5 stars

HamlinRowShop is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

87366 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Danielle

Contact shop owner

Danielle

Reviews

Average item review
5 out of 5 stars
(18707)
See reviews that mention:
Loading
Loading

About HamlinRowShop

Sales 87,366
On Etsy since 2017

Hamlin Row

Shop members

  • Danielle

    Owner

  • Brian

    Owner

Shop policies

Last updated on Jan 13, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Where should I place my doormat?

We recommend placing your doormat in a covered area, such as a covered patio. The mat should be kept dry and away from elements, such as winter salts. Decorative doormats are not meant for heavy use.

What if my doormat gets wet?

Immediately hang dry the doormat to allow it to drain properly and to avoid stains. Do not attempt to further saturate the mat or scrub the mat.

My doormat is shedding. Is this normal?

In the beginning, some shedding is expected as you break in the doormat. Simply shake the mat out to clear it of loose fibers.

I used the wrong shipping address. What should I do?

Send us a message with the correct address as soon as possible. If the order has already shipped or is returned to us due to an address error, a reship fee may be applied.

When will my order ship? Will I get tracking?

Our processing time fluctuates based on the volume of orders. Please visit a listing to view our current processing time. Etsy automatically emails a receipt after purchase, which has a ship by date and estimated arrival date. Once it ships, you will receive a confirmation email from Etsy with tracking information. It can also be found in your account under purchases.

Can I add a personalization/customization to a predesigned mat?

If you're wanting to add something small to the design, such as a paw print or last name in the corner, you can purchase our add-on here: https://www.etsy.com/listing/860023573/personalization-add-on

Please mention where you'd like the personalization added on the mat and choose a font from the listing's design.

If you're wanting to completely reword a mat or create a new saying of your own, you can purchase our custom text doormat here: https://www.etsy.com/listing/605371209/personalized-doormat-custom-doormat

Can I order a custom size doormat?

We do not currently offer custom sizes; we carry a mini (16x27), standard (18x30), large (24x30), and X-Large (24x60). However, we're working on providing custom sizes, and it may be an option in the near future!

Can I get a color other than black for the design?

Sometimes we can use colors other than black for the design. Since we're not printing on a white substrate, as the mat is a light brown color, colors can be tricky. Color matching is difficult, and some colors are easier to accomplish than others. If you'd like a color, message us, and we'll let you know if it's one we can do.

Please note that if we proceed with your color choice, we do not guarantee an exact color match, but we'll get as close as we can. We CANNOT use white because we have found it does not hold up and dirties quickly.

What is a blemished mat, and can I see a photo?

Sometimes we get mats with dark spots or other stains and blemishes beyond the natural ones. However, they do not inhibit the actual function of the doormat. As a company, we try to be mindful of our waste and hate the thought of throwing them in a landfill; therefore, we choose to offer them at cost. Please note that we do not provide photos of our blemished doormats because our items are made to order, and we cannot guarantee which one you will receive.

We usually have at least a few blemished items in stock. If you are interested in purchasing the blemished option, please let us know, and we will be glad to add one if available to the listing inventory. By buying a blemished mat, you agree to its flaws, and all sales are final.